These Terms govern use of this online store and purchases of HOCI products. By using the store or placing an order, you agree to these Terms, subject to rights that cannot legally be excluded.
Products and information
We aim to describe and display HOCI products accurately. Product images may appear differently depending on device and display settings. Skincare information on this store is provided for general product information and is not medical advice. Individual experiences can vary.
Orders
Submitting an order does not guarantee acceptance. We may cancel or decline an order where reasonably necessary, including for payment problems, suspected fraud, pricing or listing errors, product unavailability, or shipping restrictions. If payment has been collected for an order we cancel, the applicable amount will be refunded.
Pricing and payment
Prices are shown in the currency displayed by the store. Applicable taxes, shipping charges, and other charges are shown at checkout when required. Payment must be successfully authorized before an order can be fulfilled.
Personal-care use
Use HOCI products according to the directions and warnings supplied with the product. Discontinue use and seek appropriate professional advice if you experience a concerning reaction. Nothing on this store is intended to diagnose, treat, cure, or prevent a disease.
Returns and shipping
Purchases are also subject to our Return & Refund Policy and Shipping Policy.
Intellectual property
Store content, branding, graphics, photographs, and other materials may not be copied, reproduced, or commercially exploited without authorization except where permitted by law.
Acceptable use
You may not misuse the store, interfere with its operation or security, attempt unauthorized access, submit unlawful content, or use the store for fraudulent or illegal activity.
Third-party services
The store may rely on third-party services such as payment processors, carriers, and Shopify. Those services may be governed by their own terms and privacy practices.
Liability
To the fullest extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from use of the store or products. Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.
Changes
We may update these Terms from time to time. The version posted on the store at the time of use or purchase will apply as required by applicable law.
Contact
Questions about these Terms can be submitted through the store contact page.